Recently, the professional after-sales technical team of Jinan Liling Testing Machine Co., Ltd. rushed to Suzhou Cooperative Customer Laboratory to complete the installation, debugging, precision calibration and operation training of three core testing equipment, namely, 100-ton electro-hydraulic servo universal testing machine, steel bar bending testing machine and high-strength bolt detector, to help the customer laboratory put into operation smoothly and consolidate the quality testing ability of engineering materials.
After arriving at the site, the after-sales engineer completes the equipment placement according to the laboratory layout planning, combined with the equipment self-weight, power supply line, site bearing and other conditions. The neat and orderly experimental site in the picture is the real scene after the equipment debugging is completed. For the 100-ton electro-hydraulic servo universal testing machine, technicians carry out hydraulic system leak detection, servo parameter setting and force value precision calibration in turn. This equipment can carry out tensile, compression, bending and shear tests of steel bars, metal profiles and fasteners, and accurately obtain key mechanical indexes such as yield strength, tensile strength and elastic modulus, which is the core main equipment for building materials mechanical testing. When debugging the steel bar bending testing machine, engineers calibrate the bending angle and loading rate according to the national standard test requirements to ensure the compliance and reliability of the steel bar bending performance test data; Aiming at the high-strength bolt detector, the torque coefficient and axial force acquisition module are mainly calibrated to meet the industry standard of high-strength bolt connection performance testing of steel structure.
After the debugging of equipment hardware, the after-sales team conducts special practical training for the laboratory operators of customers: from sample clamping, software parameter setting, standard test flow, to daily maintenance points and common fault troubleshooting, explaining them in detail one by one, and answering questions in combination with sample practical demonstration, so as to ensure that on-the-job personnel can independently complete routine testing and carry out basic operation and maintenance. After the verification of several groups of samples, the repeatability and accuracy of the test data of the three devices have reached the requirements of national standards, and the overall running state is stable and smooth, and it has successfully passed the customer acceptance.
This one-stop after-sales service in Suzhou is the epitome of Jinan Liling's full-cycle service system of "pre-sales customization and adaptation, on-site installation during sales and long-term after-sales maintenance". For a long time, Jinan Liling has adhered to the mode of technical engineers' on-site debugging in different places, which is not limited to equipment delivery, but also focuses on the actual needs of customers' "being able to use, being able to use and using well", and getting through the last mile of equipment landing with professional technical services.
In the next step, Jinan Liling Testing Machine will continue to improve the national after-sales response network, rely on excellent equipment quality and efficient and intimate localized services, and build quality testing hardware support for customers in the fields of building testing, steel structure engineering, building materials research, etc., and guard the quality and safety of engineering construction with reliable mechanical testing equipment.
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